PAYT SOFTWARE

paytsoftware.com · Harenkarspel, Netherlands

PAYT Software is a Dutch fintech company that provides cloud-based accounts receivable and debtor management software for businesses, helping automate invoicing, payment reminders, and collections workflows. Its platform integrates with accounting systems to streamline credit management, improve cash flow, and reduce manual follow-up on overdue invoices. PAYT generates revenue through subscription fees for its SaaS platform and related services to SMEs and larger enterprises.

  • Accounts Receivable Automation
  • Payment Processing
  • IT Consulting & Implementation
Revenue
$7.0M
Employees
70
Founded
2013
Headquarters
Harenkarspel, Netherlands

What 10 Arbolus experts think of PAYT SOFTWARE

NPS scores are clustered in the 8-10 range, indicating generally strong sentiment, with 71% scoring 9 or above. Renewal intent reveals a split: 43% indicate intentions to renew, 29% are negative, and 29% are unsure. All current implementations are in the Less Than 1 Year stage except one customer who has been using it for more than a year. Quantitative feedback patterns suggest positive sentiment among new users, but an elevated level of uncertainty or churn risk among mature deployments.Overall Customer Sentiment: Positive

Who reviewed PAYT SOFTWARE

Total customers 10 10 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 78% (8)
  • Director 11% (1)
  • Manager 11% (1)
Executive C-Suite NPS 9 Will renew
Finance Executive C-Suite NPS 9 Will renew
Finance Executive C-Suite NPS 8 Undecided

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Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 7
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+1 over 6 months
  • May 8
  • Jun 9
  • Jul 9
  • Jan 9
  • May 9
  • Jul 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 44%
  • Will renew 4
  • Undecided 2
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 9.7/10 Average score from customers not renewing

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