Phreesia Healthcare

phreesia.com · Wilmington Manor, United States of America

Phreesia is a healthcare technology company that provides a patient intake and engagement platform used by medical practices, health systems, and other healthcare organizations to automate registration, insurance verification, payments, and clinical screening. Its cloud-based software and tablets/kiosks streamline front-desk workflows, capture patient-reported data, and facilitate digital check-in across in-person and virtual visits. Phreesia generates revenue primarily through subscription and usage-based fees paid by healthcare providers and through related payment processing services.

  • Patient Engagement & Telehealth
  • Revenue Cycle Management
Revenue
$340.0M
Employees
1,800
Founded
2005
Headquarters
Wilmington Manor, United States of America

What 24 Arbolus experts think of Phreesia Healthcare

24 customers have reviewed Phreesia Healthcare so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Phreesia Healthcare

Total customers 24 23 current · 1 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 92% (22)
  • Director 8% (2)
Strategy Leader C-Suite NPS 9 Undecided
Operations Leader C-Suite NPS 9
Marketing Leader Director NPS 9 Will renew

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Sentiment

-8 Net Promoter Score, from 24 scored reviews
  • Promoters 7
  • Passives 8
  • Detractors 9

Cumulative NPS by month

+0 over 6 months
  • Feb 7
  • Mar 7
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 7 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 47%
  • Will renew 8
  • Undecided 7
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 47% 15 answers
  • Director 50% 2 answers
  • 6.6/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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