Pinewood B.V.

pinewood.nl · Gouda, Netherlands

Pinewood B.V. is a Dutch IT services company that designs, implements, and manages cloud, networking, security, and workplace infrastructure for mid-sized and large organizations. It provides consulting, project delivery, and managed services around Microsoft, Cisco, and other enterprise technologies to optimize and secure clients’ IT environments. The company generates revenue through professional services engagements and recurring managed service contracts.

  • Managed IT & Cloud Services
  • IT Consulting & Implementation
  • Cybersecurity Services
Revenue
$18.0M
Employees
80
Founded
1995
Headquarters
Gouda, Netherlands

What 9 Arbolus experts think of Pinewood B.V.

NPS scores range from 5 to 10, with most customers in the 7–10 range. Renewal intent is positive for high spenders and more ambiguous for pilots and mid-tier customers. Stickiness is reflected in the MoreThan1Year and LessThan1Year implementation stages for several accounts, with pilot deployments still prevalent. Key themes include strong satisfaction among strategic buyers and high spenders, and more cautious optimism among new adopters or pilot users.Overall Customer Sentiment: Positive

Who reviewed Pinewood B.V.

Total customers 9 9 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 56% (5)
  • Director 44% (4)
People Leader C-Suite NPS 7 Will renew
Revenue Leader Director NPS 9 Will renew
Legal Leader C-Suite NPS 7 Undecided

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Sentiment

11 Net Promoter Score, from 9 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • May 7
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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