Planisware
Planisware is an enterprise software company that provides project and portfolio management (PPM) solutions for large organizations, helping them plan, prioritize, and track R&D, IT, and capital projects. Its cloud and on-premise platforms are used by enterprises in industries such as pharmaceuticals, automotive, energy, and high tech to manage resources, budgets, and project performance. The company generates revenue through software licensing and subscriptions, along with implementation, training, and support services.
- Project & Work Management
- IT Consulting & Implementation
- Revenue
- $210.0M
- Employees
- 950
- Founded
- 1996
- Headquarters
- Courbevoie, France
What 10 Arbolus experts think of Planisware
NPS scores for Planisware center around 7–8, indicating moderate satisfaction. 33% of high spenders express uncertainty about renewal intent, while Users show stable long-term usage. Most experts are in mature implementation stages (>1 year), with feedback highlighting robust portfolio management but offset by a complex user experience and significant configuration effort. The feedback is consistent across industries, with high spenders tending to expect more AI-driven features. Overall Customer Sentiment: Neutral
Who reviewed Planisware
- C-Suite 90% (9)
- Director 10% (1)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Planisware.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 10 scored reviews- Promoters 1
- Passives 8
- Detractors 1
Cumulative NPS by month
+2 over 6 months- Jan 5
- Mar 6
- May 6
- Jun 7
- Jul 7
- Aug 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.
Praised
- Streamlined Reporting and Natural Language Query
- Usability Improvements for Occasional Users
- Expand AI Capabilities for Decision Support
- Scenario Planning and Investment Management
Criticised
- Data Quality Risk
- Competitive Pressure from AI-Driven Tools
- Configuration Complexity
- Limited AI-Driven Insights
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 7.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
Most weighed by Planisware customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Planisware
Do you use Planisware at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 10 customers of Planisware have already contributed
Takes a few minutes. Your identity stays anonymous.