Practice Fusion
Practice Fusion is a cloud-based electronic health record (EHR) platform that provides medical practices with tools for charting, e-prescribing, scheduling, and clinical documentation. It serves primarily small and mid-sized ambulatory practices in the United States, generating revenue through subscription fees and related health IT services. The company also supports integrations with labs, pharmacies, and other healthcare partners to streamline clinical workflows and data exchange.
- Electronic Health Records
- Revenue
- $60.0M
- Employees
- 250
- Founded
- 2005
- Headquarters
- San Francisco, United States of America
What 17 Arbolus experts think of Practice Fusion
NPS scores range from 4 to 9, with a majority of ratings at 7-9 (positive). Renewal intent is generally positive, though a notable minority of Influencers report uncertainty or negative intent. Stickiness is high, with most customers reporting use for more than 1 year. Sentiment is bolstered by established implementations in Pharma and Healthcare, but uncertainty from some Influencers signals room for improvement.Overall Customer Sentiment: Positive
Who reviewed Practice Fusion
- C-Suite 82% (14)
- Director 12% (2)
- Manager 6% (1)
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Sentiment
-17 Net Promoter Score, from 17 scored reviews- Promoters 2
- Passives 10
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Aug 7
- Jan 7
- Mar 6
- Apr 6
- Jul 7
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -17 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 14%Plan to renew, by seniority
- 17% 6 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
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