Price f(x) AG

pricefx.com · Munich, Germany

Pricefx AG is a SaaS provider of cloud-native pricing software that helps enterprises manage price optimization, configuration, quoting, and rebate management across products and channels. Its platform integrates with ERP and CRM systems to support pricing strategy, analytics, and execution for B2B and B2C companies in industries such as manufacturing, distribution, and retail. The company generates revenue through subscriptions and related professional services.

  • Configure-Price-Quote (CPQ)
  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Revenue
$90.0M
Employees
550
Founded
2011
Headquarters
Munich, Germany

What 27 Arbolus experts think of Price f(x) AG

NPS scores are generally high, with the majority of experts in the 9–10 range, especially from high-spend and Influencer roles. Several Users and Influencers at mid or lower spend levels report NPS scores between 6–8; a minority express frustrations with support and product glitches. Renewal intent is mostly positive across high spenders, but about 25% of experts indicate 'Not Sure', especially among those in pilot or early stage implementations. Stickiness is strong post-implementation (>1 year), and feedback centers on configurability, advanced analytics, robust integration, and vendor responsiveness, though some cite areas for easier usability and faster support. Overall Customer Sentiment: Positive

Who reviewed Price f(x) AG

Total customers 27 23 current · 4 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 74% (20)
  • Director 15% (4)
  • Manager 11% (3)
Not specified C-Suite NPS 7 Will renew
Strategy Partner C-Suite NPS 9 Will renew
Revenue Analyst C-Suite NPS 7 Will renew

Employer names and spend open in the full report, along with the other 24 customers.

Everything 27 customers told us about Price f(x) AG.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

34 Net Promoter Score, from 26 scored reviews
  • Promoters 11
  • Passives 13
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Nov 8
  • Dec 8
  • Jan 8
  • May 8
  • Jun 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median -15 across 3 companies.

Praised

  • Automation Enables Scalability
  • Configurable for Complex, Multi-Market Environments
  • Superior Vendor Collaboration
  • Build AI to Enhance Pricing Intelligence

Criticised

  • Requires Substantial Internal Knowledge
  • Not a One-Size-Fits-All Solution
  • Support and Data Extract Usability Issues
  • AI-Driven Competition

What customers say

Automation Enables Scalability
“We use Pricefx to automate pricing for tens of thousands of SKUs and complex discount strategies—something manual processes could not sustain due to volume and volatility.”
Configurable for Complex, Multi-Market Environments
“Pricefx is highly configurable and easy to manage even in businesses with many product families and tricky markets—provided you have the needed functional and tech knowledge.”
Superior Vendor Collaboration
“The vendor dedicated significant time to understanding our needs, proposed helpful ideas beyond our request, and consistently supported us through implementation and optimization.”

Renewal intent

Plan to renew 82%
  • Will renew 18
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 78% 18 answers
  • Director 100% 2 answers
  • Manager 100% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

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