Vistex
Hawkeye Channel, a Vistex company, provides channel management and incentive program software and services that help manufacturers and other enterprises manage rebates, MDF/co-op funds, pricing, and partner performance across their indirect sales channels. The company serves B2B organizations that sell through distributors, resellers, and other partners, offering technology platforms and managed services to design, execute, and analyze channel programs. It generates revenue through software licensing/subscriptions and professional services/consulting engagements.
- Partner & Channel Management
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 1999
- Headquarters
- Chicago Loop, United States of America
What 10 Arbolus experts think of Vistex
NPS scores range from 4 to 9, with a median skewed towards positive sentiment but some notable detractors. Renewal intent is predominantly positive in high spend segments (over 70% Yes), with some uncertainty in early-stage or pilot customers. Most customers are in advanced implementation stages, with a clear correlation between long-term use and higher satisfaction. A small subset of users in initial deployments express cautious optimism but remain undecided on renewal. Stickiness is high among established clients, while pilots merit monitoring.Overall Customer Sentiment: Positive
Who reviewed Vistex
- C-Suite 60% (6)
- Director 20% (2)
- Manager 20% (2)
Employer names and spend open once the report publishes.
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Sentiment
-30 Net Promoter Score, from 10 scored reviews- Promoters 1
- Passives 5
- Detractors 4
Cumulative NPS by month
-1 over 6 months- May 8
- Jun 7
- Dec 7
- Mar 7
- Apr 7
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 2 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 60% 5 answers
- 100% 2 answers
- 50% 2 answers
- 6.8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
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