Xactly Corporation
Xactly Corporation provides cloud-based sales performance management software that helps organizations design, automate, and analyze sales compensation and incentive programs. Its platform serves mid-market and enterprise companies across industries, offering tools for incentive compensation management, territory and quota planning, and revenue intelligence. Xactly generates revenue through subscription fees for its SaaS products and related professional services.
- Sales Intelligence & Prospecting
- Revenue Operations
- Business Intelligence & Dashboards
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 2005
- Headquarters
- San Jose, United States of America
What 8 Arbolus experts think of Xactly Corporation
NPS scores are mixed, ranging from 4 to 10, with the modal cluster in the 4-7 range. The only high spender (with a $100,000 contract) provides a low NPS and is actively offboarding, correlating high spend with low renewal intent. The majority of respondents remain in the more than one year implementation stage, though sentiment is polarized, with positive outlier scores balanced by below-average NPS. Renewal intention is weak among top spenders, signaling neutral to negative underlying sentiment.Overall Customer Sentiment: Neutral
Who reviewed Xactly Corporation
- C-Suite 43% (3)
- Director 43% (3)
- Manager 14% (1)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 1
- Detractors 4
Cumulative NPS by month
-3 over 6 months- Apr 10
- May 9
- Jun 8
- Jul 7
- Aug 8
- Sep 7
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 11 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
Top alternatives
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For people who use Xactly Corporation
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