WALNUT
Walnut (ArrowHQ) provides a sales demo experience platform that lets B2B software companies create interactive, no-code product demos that can be personalized and shared with prospects throughout the sales cycle. The platform is used by sales, presales, and marketing teams to replace live demo environments with reliable, guided product tours that improve conversion and shorten deal cycles. Walnut generates revenue through subscription-based SaaS plans for businesses of various sizes.
- Sales Enablement & Training
- Sales Engagement & Outreach
- Product Analytics & Feedback
- Revenue
- $18.0M
- Employees
- 160
- Founded
- 2020
- Headquarters
- New York City, United States of America
What 7 Arbolus experts think of WALNUT
NPS scores trend high, with two Promoters (NPS 10) and two Passives (NPS 7–8) across the sample. Renewal intent is mixed: two respondents indicated clear renewal, while three are uncertain, often correlating to shorter implementation stages or pilot programs. Customers with more than 1 year of implementation demonstrate higher NPS and likelihood to renew. Overall, stickiness is greater among high spenders and longer-term customers, while pilots and low spenders exhibit moderate sentiment and intent.Overall Customer Sentiment: Positive
Who reviewed WALNUT
- C-Suite 67% (5)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 2
- Detractors 1
Cumulative NPS by month
-1 over 3 months- Jul 10
- Nov 8
- Jul 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 8.7/10 Average score from undecided customers
Top alternatives
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