Procare Solutions
Procare Solutions provides childcare management software that helps daycare centers, preschools, after-school programs, and similar early education providers manage enrollment, attendance, billing, payments, family communication, and staff administration. Its cloud-based platform and point solutions generate revenue through software subscriptions, payment processing, and related services sold to childcare businesses and organizations.
- Mid-Market & SMB ERP
- Payment Processing
- Project & Work Management
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 1992
- Headquarters
- Medford, United States of America
What 7 Arbolus experts think of Procare Solutions
NPS responses are distributed as follows: two experts scored a 10 (promoters), two scored 8 (passives), and one scored a 3 (detractor). High renewal intent is reported only among promoters in the less than one-year stage. Off-boarding is tracked in one case with mid-level NPS, indicating potential sentiment drop post-deployment. Most users are in the implementation stage of more than one year. The overall theme is that recent adopters display higher satisfaction and renewal intent, while longer-tenured users show more mixed sentiment or are disengaging.Overall Customer Sentiment: Neutral
Who reviewed Procare Solutions
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
-2 over 6 months- Oct 9
- Apr 9
- May 8
- Jun 8
- Aug 8
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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