ProcessMAP
ProcessMAP provides cloud-based environmental, health, safety (EHS) and risk management software that helps enterprises track incidents, manage compliance, analyze safety data, and improve operational risk performance. Its platform is used by large and mid-sized organizations across industries to centralize EHS data, automate reporting, and support regulatory and corporate governance requirements. The company generates revenue through subscription licensing and related implementation and support services.
- EHS & Sustainability Software
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $55.0M
- Employees
- 350
- Founded
- 2000
- Headquarters
- Sunrise Lake, United States of America
What 7 Arbolus experts think of ProcessMAP
NPS scores for ProcessMAP range from 5 to 10, with the majority in the upper end (three experts at 9 or 10). Renewal intent is generally positive (three 'Yes', one 'Not Sure', three not declared), with high spenders and those with more than one year of usage showing the highest certainty in renewal. Stickiness is supported by four out of seven experts being in the 'MoreThan1Year' stage, demonstrating solid long-term adoption. Key sentiment themes include high satisfaction in mature implementations and moderate uncertainty among newer users or those in pilot stages.Overall Customer Sentiment: Positive
Who reviewed ProcessMAP
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 2
- Detractors 1
Cumulative NPS by month
+1 over 4 months- May 7
- Feb 9
- Mar 8
- Apr 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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