Procountor
Procountor is a Finnish cloud-based financial management and accounting software provider that offers tools for bookkeeping, invoicing, payroll, payments, and reporting to small and medium-sized businesses and accounting firms. Its platform digitizes and automates core finance processes, enabling collaboration between companies and their accountants on a single online system. The company generates revenue through subscriptions and related financial management services delivered via its SaaS platform.
- Accounting & Bookkeeping Software
- Expense Management
- Tax Automation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2001
- Headquarters
- Espoo, Finland
What 6 Arbolus experts think of Procountor
NPS scores cluster in the upper midrange, with 80% of responses falling between 7–9, indicating moderate to strong satisfaction. Renewal intent is split: 40% intend to renew, 40% do not, and 20% are unsure, reflecting diverse satisfaction and value realization. A majority of customers have been implemented for more than one year, though mixed renewal patterns among both short- and long-term users suggest variable ongoing satisfaction. Key themes include stable satisfaction among high spend, long-term users and heightened reevaluation among recent adopters.Overall Customer Sentiment: Neutral
Who reviewed Procountor
- C-Suite 83% (5)
- Manager 17% (1)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 5
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Jul 8
- Oct 8
- Feb 8
- Apr 8
- Jun 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 40% 5 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8.5/10 Average score from customers not renewing
Top alternatives
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