Arbolus Intelligence

Visma

visma.com · Oslo, Norway

Visma is a Nordic-based software and IT services group that provides cloud-based ERP, accounting, payroll, HR, e-invoicing, and related business software to small and medium-sized businesses, large enterprises, and the public sector. It generates revenue through subscriptions and maintenance for its software products, complemented by implementation, consulting, and managed services delivered through its regional operating companies.

  • Mid-Market & SMB ERP
  • Enterprise ERP
  • IT Consulting & Implementation
Listed in
Revenue
$2.5B
Employees
15,000
Founded
1996
Headquarters
Oslo, Norway

What 39 Arbolus experts think of Visma

Most NPS scores lie in the 7-10 range, reflecting broadly positive but sometimes reserved sentiment. Renewal intent is generally stable, though some high spenders express uncertainty due to increased costs or lack of international scalability. Stickiness is high, with the majority of customers at the more than 1 year implementation stage. Key themes are local compliance strength, functional reliability, moderate innovation, and some frustration around cost structures and manual processes.Overall Customer Sentiment: Positive

Who reviewed Visma

Total customers 39 34 current · 5 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 79% (31)
  • Director 18% (7)
  • Manager 3% (1)
Engineering Engineer C-Suite NPS 8 Undecided Submitted May 2026
Strategy Leader C-Suite NPS 7 Undecided Submitted Jul 2024
Revenue Leader C-Suite NPS 7 Submitted Jul 2026

Employer names and spend open in the full report, along with the other 36 customers.

Everything 39 customers told us about Visma.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

25 Net Promoter Score, from 39 scored reviews
  • Promoters 12
  • Passives 25
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 18 across 4 companies.

Praised

  • Cloud-Native Platform Upgrades
  • Enhance Automation and AI Integration
  • Stronger Real-Time Reporting and Self-Service Analytics
  • Ease of Implementation and Training

Criticised

  • Manual Processes and Reporting Limitations
  • Cost Structure and Pricing Shifts
  • Limited Functionality for Large or International Organizations
  • International Scalability and Integration Gaps

What customers say

Ease of Implementation and Training
“It was relatively quick to implement and not too complex to get started with, which helped us adapt fast as the business was growing in Finland.”
Stable and Reliable ERP
“I find Visma to be a stable system and it handles our core business processes reliably, providing much-needed confidence for our accounting and reporting.”
Strong Nordic Compliance
“Visma’s strong support for Norwegian accounting and regulatory requirements was a key reason for choosing it over global competitors.”

Renewal intent

Plan to renew 61%
  • Will renew 17
  • Undecided 9
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 55% 22 answers
  • Director 83% 6 answers
  • 8.1/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 7.5/10 Average score from customers not renewing

Top alternatives

Most weighed by Visma customers

Report

Customer Report - Sep 2026 Sep 2026 39 + 0

Other companies in both categories with a customer report.

See all 1,995 Consulting & Professional Services companies →

For people who use Visma

Do you use Visma at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 39 customers of Visma have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.