WEBCON

webcon.com · Kraków, Poland

WEBCON is a software company that provides a low-code business process automation and workflow platform used to build enterprise applications on Microsoft and other environments. Its WEBCON BPS platform helps mid-sized and large organizations digitize forms, automate processes, and integrate with existing systems such as SharePoint, ERP, and CRM. The company generates revenue through software licensing, subscriptions, and related implementation and support services sold via direct and partner channels.

  • No-Code & Low-Code Platforms
  • Business Process Management
  • Workflow Automation
Revenue
$25.0M
Employees
250
Founded
2006
Headquarters
Kraków, Poland

What 11 Arbolus experts think of WEBCON

NPS scores for WEBCON range from 5 to 10, with three respondents giving high NPS (9-10), two at moderate (7-8), and the remainder at moderate to low (5-6). 44% express clear renewal intent ("Yes"), while the rest are not sure, indicating moderate uncertainty. Stickiness varies: nearly half are still piloting or within their first year, with a slight majority (>50%) in mature (>1 year) deployments. Themes reveal high satisfaction from high spenders and Influencers, but ambivalence among Users and those in pilot or early stages. Overall Customer Sentiment: Neutral

Who reviewed WEBCON

Total customers 11 6 current · 5 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 80% (9)
  • Director 10% (1)
  • Manager 10% (1)
Engineering Engineer Manager NPS 5 Undecided
Strategy Leader C-Suite NPS 7 Undecided
Revenue Leader C-Suite NPS 10 Will renew

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Sentiment

-11 Net Promoter Score, from 9 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 4

Cumulative NPS by month

+1 over 5 months
  • Nov 7
  • Dec 7
  • Jul 8
  • Sep 8
  • May 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 55%
  • Will renew 6
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 63% 8 answers
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • Not specified 100% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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