weclapp GmbH
weclapp GmbH develops and sells a cloud-based ERP platform for small and mid-sized businesses, providing integrated modules for CRM, invoicing, accounting, inventory, project management, and e‑commerce. The company serves customers across sectors such as wholesale, services, and online retail on a subscription (SaaS) basis. It generates revenue through recurring software licenses and related services such as onboarding and support.
- Mid-Market & SMB ERP
- Enterprise ERP
- Revenue
- $25.0M
- Employees
- 250
- Founded
- 2008
- Headquarters
- Frankfurt am Main, Germany
What 9 Arbolus experts think of weclapp GmbH
The NPS distribution ranges from 5 to 9, with half of respondents giving scores of 8 or 9, indicating moderate to strong satisfaction. Renewal intent is mixed; just 29% confirm intent to renew, while 57% remain unsure. Most customers are in the 'More Than 1 Year' implementation stage, suggesting maturity but ambivalence regarding continued use. Key feedback highlights strengths in bundled workflow coverage and compliance support, while adaptability and cost scaling are noted challenges. Overall Customer Sentiment: Neutral
Who reviewed weclapp GmbH
- C-Suite 78% (7)
- Director 11% (1)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about weclapp GmbH.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 2
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Feb 7
- Apr 7
- May 8
- Jun 7
- Jul 8
- Sep 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 15 across 9 companies.
Praised
- Built-in Regulatory Compliance
- Suitability for Regulated Industries
- End-to-End Workflow Integration
- Strategic Industry Scaling
Criticised
- Vendor Switching Risks
- Escalating Cost Structure
- Adaptability Barriers
- Scaling Cost Concerns
What customers say
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 43% 7 answers
- 0% 1 answer
- 8.7/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
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