Vitech Systems Group
Vitech Systems Group is an enterprise software company that provides cloud-native administration, workflow, and analytics platforms for insurance, retirement, and investment organizations. Its flagship V3locity platform supports core policy, benefits, and claims administration along with customer service and digital engagement. The company generates revenue through software licensing and subscriptions, implementation projects, and ongoing support and managed services for large financial and public-sector institutions.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 1,500
- Founded
- 1995
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of Vitech Systems Group
NPS scores among customers range from 6 to 10, with two Promoters (NPS 9-10) and the remainder being Passives (NPS 6–7). Renewal intent is positive for 60% of respondents while 40% remain unsure, concentrated among recent adopters and those with ongoing projects. Most customers are in the MoreThan1Year implementation stage, indicating established user bases, except for one whose stage is unclear. Key themes include high spend, ongoing engagement, and a cautious but not negative sentiment with no strong churn signals. Overall Customer Sentiment: Neutral
Who reviewed Vitech Systems Group
- C-Suite 100% (6)
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Sentiment
-50 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 1
- Detractors 4
Cumulative NPS by month
-4 over 6 months- Oct 10
- Feb 8
- Apr 8
- May 7
- Jun 7
- Aug 6
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 16 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 6 answers
- 7.7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
Top alternatives
Most weighed by Vitech Systems Group customers
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