Proactis Holdings Limited
Proactis Holdings Limited provides cloud-based spend management and procurement software that helps mid-sized and large organizations control purchasing, manage suppliers, and automate accounts payable processes. The company serves both private and public sector clients, generating revenue through subscription-based SaaS licenses and related implementation and support services. Its platform supports sourcing, contract management, invoicing, and supplier collaboration to improve visibility and efficiency across the procure-to-pay cycle.
- Spend Management
- Accounts Payable Automation
- Procurement & Sourcing
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 1996
- Headquarters
- Leeds, United Kingdom
What 5 Arbolus experts think of Proactis Holdings Limited
NPS scores range between 6 and 9, with the majority at or above 8, indicating generally positive sentiment. Renewal intent is positive in 60% of the sample, with a notable minority (20%) being unsure, suggesting moderate but not universal loyalty. Most experts classified their implementation stage as more than 1 year, demonstrating stickiness and platform entrenchment. Key themes include strong satisfaction among higher spenders and operational roles, and moderate satisfaction for users in pilot or lower spend environments.Overall Customer Sentiment: Positive
Who reviewed Proactis Holdings Limited
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 2
- Detractors 2
Cumulative NPS by month
-1 over 4 months- Oct 8
- Nov 7
- May 7
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 7.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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