proALPHA
proALPHA is a provider of enterprise resource planning (ERP) and related business software for mid-sized manufacturing, wholesale, and service companies, primarily in the DACH region and Europe. Its platform covers core processes such as finance, production, supply chain, CRM, and analytics, and is complemented by industry-specific modules and add-on solutions. The company generates revenue through software licenses and subscriptions, implementation projects, and ongoing maintenance and support services.
- Industry-Specific ERP
- Enterprise ERP
- IT Consulting & Implementation
- Revenue
- $450.0M
- Employees
- 2,000
- Founded
- 1992
- Headquarters
- Weilerbach, Germany
What 5 Arbolus experts think of proALPHA
NPS scores among all respondents are high, with 67% scoring 8 or 9 and no scores below 7. 83% of customers express intent to renew, concentrated among those with higher spend. All organizations have been using proALPHA for more than one year, suggesting strong stickiness. The key sentiment themes are reliability, scalability, and fit for complex enterprise needs, with non-renewal limited to low spend customers.Overall Customer Sentiment: Positive
Who reviewed proALPHA
- C-Suite 80% (4)
- Director 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Nov 8
- Mar 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 75% 4 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from customers not renewing
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