PRAXEDO
Praxedo provides cloud-based field service management software that helps companies plan, dispatch, and track mobile technicians, manage work orders, and capture reports in real time via web and mobile applications. It serves service-intensive industries such as utilities, telecom, maintenance, and facilities management, typically selling on a subscription (SaaS) basis. The UK site represents its operations serving customers in the United Kingdom and Ireland as part of its broader European presence.
- Field Service Management
- Project & Work Management
- Workflow Automation
- Revenue
- $22.0M
- Employees
- 180
- Founded
- 2005
- Headquarters
- Paris, France
What 10 Arbolus experts think of PRAXEDO
The NPS distribution is skewed positive, with over 70% of experts reporting scores of 8 or higher. High spenders (>£1M annually) and long-term adopters (>1 year) show the strongest NPS and likelihood to renew. Stickiness is substantial, with a majority of users being in multi-year implementations and actively expanding their usage. Key positive themes are seamless ERP integration, mobile offline capabilities, and operational improvements. However, there is recurring feedback calling for more advanced AI-driven automation and reporting. Overall, sentiment is robust but tempered by expectations of technological advancement.Overall Customer Sentiment: Positive
Who reviewed PRAXEDO
- C-Suite 80% (8)
- Director 20% (2)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about PRAXEDO.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 5
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Oct 7
- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 30 across 5 companies.
Praised
- Low-Code Customization Expansion
- AI-Driven Scheduling Enhancement
- Stronger Native ERP Connectors
- Robust Field Operation Integration
Criticised
- Complex Integration with Legacy Systems
- Customization Constraints
- Limitations in Predictive Automation
- Integration Demands from Complex IT Environments
What customers say
Renewal intent
Plan to renew 88%Plan to renew, by seniority
- 100% 6 answers
- 50% 2 answers
- 8.4/10 Average score from customers who will renew
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by PRAXEDO customers
Report
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