PowerSchool
PowerSchool is an education technology company that provides cloud-based software for K–12 school districts, including student information systems, learning management, assessment, enrollment, and administration tools. Its platform is used by schools, districts, and state education agencies to manage student data, instruction, operations, and family engagement. The company generates revenue through subscription and service fees for its SaaS products and related implementation and support services.
- Enterprise ERP
- Mid-Market & SMB ERP
- IT Consulting & Implementation
- Revenue
- $700.0M
- Employees
- 5,200
- Founded
- 1997
- Headquarters
- Folsom, United States of America
What 63 Arbolus experts think of PowerSchool
NPS distribution skews positive with 30% of responses at 9-10, 45% at 7-8, and a minority (10%) at 0-3 indicating some dissatisfaction, mostly from offboarding or non-renewing influencers. Renewal intent is strong among established users, especially those beyond one year or in high spend brackets. Stickiness is high, with 65% of respondents at 'MoreThan1Year' implementation stage. Negative sentiment is concentrated among those in early-stage pilots or offboarding. Overall Customer Sentiment: Positive
Who reviewed PowerSchool
- C-Suite 72% (45)
- Director 23% (14)
- Manager 5% (3)
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Sentiment
16 Net Promoter Score, from 62 scored reviews- Promoters 22
- Passives 28
- Detractors 12
Cumulative NPS by month
+0 over 6 months- Mar 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 16 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 59% 29 answers
- 45% 11 answers
- 67% 3 answers
- 67% 3 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 3.3/10 Average score from customers not renewing
Top alternatives
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