Pinewood Technologies
Pinewood Technologies is a UK-based provider of dealer management system (DMS) software for automotive retailers, offering tools for sales, service, parts, finance, and customer relationship management. Its cloud-based platform helps franchised and independent dealerships manage operations, integrate with OEM systems, and improve profitability. The company generates revenue through software licensing, subscriptions, and related implementation and support services.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 1981
- Headquarters
- Lichfield, United Kingdom
What 7 Arbolus experts think of Pinewood Technologies
NPS scores are generally high, with most experts reporting NPS of 8 and one with 10, and a single noted detractor at 3. Renewal intent is strong among influencers, all of whom indicated a willingness to renew. Stickiness is high, with 100% of responses indicating deployments longer than one year. Key themes indicate sustained customer satisfaction, deep institutional adoption, and above-average advocacy among core customer segments.Overall Customer Sentiment: Positive
Who reviewed Pinewood Technologies
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 6 months- May 8
- Nov 8
- Dec 8
- Mar 7
- Apr 8
- Jun 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 75% 4 answers
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
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