Pilot
Pilot is a financial planning and analysis software company that provides scenario modeling, budgeting, and forecasting tools for startups and growth-stage businesses. Its platform connects to existing financial systems to help founders and finance teams build and compare financial plans, track performance against targets, and support fundraising and board reporting. Pilot generates revenue through subscriptions to its cloud-based FP&A software.
- Financial Planning & Analysis
- Revenue
- $800.0K
- Employees
- 10
- Founded
- 2022
- Headquarters
- San Francisco, United States of America
What 18 Arbolus experts think of Pilot
NPS scores for Pilot range from 5 to 10, with most experts scoring it 7 or higher. Renewal intent is generally positive among smaller and mid-sized companies, while larger or more complex entities express some uncertainty. Users highlight the hybrid software-human model, breadth of integrations, and efficiency as key strengths. Concerns center on scalability to complex organizations, potential rising costs, and the need for high-quality assigned advisory teams. Most users are in early or mid implementation, with those further along giving higher NPS. Overall Customer Sentiment: Positive
Who reviewed Pilot
- C-Suite 71% (13)
- Director 12% (2)
- Manager 18% (3)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about Pilot.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 18 scored reviews- Promoters 7
- Passives 7
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Dec 7
- Jan 7
- Mar 7
- Apr 7
- May 8
- Jul 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 39 across 4 companies.
Praised
- AI Scalability Potential
- Enterprise Feature Expansion
- Internationalization Support
- Support for Startup Needs
Criticised
- Competition from ERP Platforms
- AI Automation as Displacement Risk
- Risk of Support Variability
- Team Quality Variability
What customers say
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 75% 8 answers
- 0% 2 answers
- 100% 1 answer
- 0% 1 answer
- 7.9/10 Average score from customers who will renew
- 6.4/10 Average score from undecided customers
Top alternatives
Most weighed by Pilot customers
Report
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