PeopleSoft (Oracle)

peoplesoft.com · Austin, United States of America

PeopleSoft, now part of Oracle, provides enterprise resource planning (ERP), human capital management (HCM), and related business applications that help large organizations manage finance, HR, supply chain, and other core operations. The software is sold primarily as licensed and subscription-based enterprise applications, along with associated maintenance and support services, to corporations, governments, and educational institutions worldwide.

  • Enterprise ERP
  • HRIS & Core HR
Revenue
$1.5B
Employees
5,000
Founded
1987
Headquarters
Austin, United States of America

What 10 Arbolus experts think of PeopleSoft (Oracle)

NPS scores are predominantly positive (7–10), with no detractors reported in the sample. 75% of customers report strong renewal intent and have deployed PeopleSoft for over one year, while only 12.5% are unsure about renewal. Implementation stages are skewed towards mature deployments, with just one pilot. Key themes are high satisfaction among long-term, high-spend customers in education and healthcare, with slightly lower but still positive sentiment from other sectors.Overall Customer Sentiment: Positive

Who reviewed PeopleSoft (Oracle)

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Director 20% (2)
  • Manager 20% (2)
Operations Manager Manager NPS 6
Generalist Manager Director NPS 8
Finance Leader Director NPS 8

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Sentiment

20 Net Promoter Score, from 10 scored reviews
  • Promoters 3
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 7
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 22 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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