PeopleSoft
PeopleSoft is a suite of enterprise applications, now owned and developed by Oracle, that provides human capital management, financials, supply chain, and other ERP modules for large and mid-sized organizations. The software is typically sold via license or subscription and implemented on-premises or in the cloud, with Oracle generating revenue from software licenses, cloud subscriptions, and related support and services. PeopleSoft is used across industries for core HR, payroll, finance, and administrative business processes.
- Enterprise ERP
- Revenue
- $52.0B
- Employees
- 180,000
- Founded
- 1987
- Headquarters
- Austin, United States of America
What 153 Arbolus experts think of PeopleSoft
NPS scores cluster in the 7–10 range for the majority, indicating a positive net sentiment, with 33% promoters (scores 9–10), 47% passives (scores 7–8), and 20% detractors (6 and below). Renewal intent is strong among high spenders and long-term implementers, but passives and detractors signal uncertainty or off-boarding. Over 60% of reported implementation stages are more than one year, indicating high stickiness. The main positive themes are reliability, scalability, and trusted vendor reputation; detractors are more prevalent among pilot and off-boarding stages. Overall Customer Sentiment: Positive
Who reviewed PeopleSoft
- C-Suite 74% (113)
- Director 20% (31)
- Manager 5% (8)
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Sentiment
6 Net Promoter Score, from 153 scored reviews- Promoters 49
- Passives 65
- Detractors 39
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 11 reviews, accumulated up to each month. Category median 25 across 11 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 48% 48 answers
- 33% 12 answers
- 50% 2 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 6.6/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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