PAYHOA
PAYHOA provides cloud-based property management software designed for homeowner associations (HOAs) and condo associations, offering tools for online dues collection, accounting, communications, and document management. The platform serves self-managed associations and property managers, generating revenue through subscription fees and payment processing. It centralizes member data, violations tracking, and reporting to streamline community administration.
- Property Management Software
- Payment Processing
- Accounting & Bookkeeping Software
- Revenue
- $1.5M
- Employees
- 15
- Founded
- 2018
- Headquarters
- Lexington, United States of America
What 8 Arbolus experts think of PAYHOA
NPS distribution is generally positive, with scores clustered between 6 and 10, and a majority at 8 or above. Most respondents indicate a clear intent to renew, particularly among high spenders and longer-tenured customers, with only a minority expressing uncertainty.Stickiness is strong, as 62.5% of implementations exceed one year and over half are at an advanced adoption stage. Pilot customers represent ongoing testing and the pipeline for future growth. Key inferred themes are positive engagement, loyalty tied to investment level, and extended adoption cycles. Sentiment patterns highlight overall customer satisfaction and retention.Overall Customer Sentiment: Positive
Who reviewed PAYHOA
- C-Suite 43% (3)
- Director 29% (2)
- Manager 29% (2)
Employer names and spend open once the report publishes.
Tell us when the PAYHOA report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 1
- Passives 6
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Jun 7
- Sep 8
- Jan 8
- Jun 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 50% 2 answers
- 100% 2 answers
- 50% 2 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by PAYHOA customers
More in Workplace & Productivity and ERP Software
Other companies in both categories with a customer report.
For people who use PAYHOA
Do you use PAYHOA at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 8 customers of PAYHOA have already contributed
Takes a few minutes. Your identity stays anonymous.