Pactum AI
Pactum AI provides an AI-powered negotiation platform that automates and optimizes commercial contract and supplier negotiations for large enterprises, helping them improve terms, reduce costs, and increase efficiency. The company primarily serves global corporations with high volumes of vendor and commercial agreements, generating revenue through SaaS subscriptions and related services.
- Workflow Automation
- Business Process Management
- Procurement & Sourcing
- Revenue
- $8.0M
- Employees
- 80
- Founded
- 2019
- Headquarters
- San Francisco, United States of America
What 5 Arbolus experts think of Pactum AI
NPS scores are spread from 6 to 10 with an average above 8. 60% of customers would renew, with 40% unsure. Stickiness is strong among high spenders, all of whom have been implemented for either less than or more than a year. Key themes are high spend concentration, strong adoption in procurement, and positive sentiment tempered by some renewal uncertainty among newer customers.Overall Customer Sentiment: Positive
Who reviewed Pactum AI
- C-Suite 80% (4)
- Director 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Apr 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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