Soldo Software Ltd
Soldo Software Ltd provides a spend management platform that combines smart company cards, automated expense capture, and budgeting tools to help businesses control and track employee and departmental spending in real time. The company serves SMEs and mid-market enterprises across Europe, generating revenue through subscription plans and usage-based fees for its software and payment services.
- Spend Management
- Expense Management
- Payment Processing
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 2015
- Headquarters
- Londonderry County Borough, United Kingdom
What 22 Arbolus experts think of Soldo Software Ltd
NPS distribution is weighted towards positive scores, with 38.9% of responses above 8, 38.9% between 7-8, and 22.2% at 5-6. Renewal intent is mixed—while several high spend and long-term users intend to renew, churn risk is notable among a subset of high spenders and offboarding customers. Stickiness is strongest among customers with >1 year of usage and integration into financial workflows; lower stickiness appears in offboarding and pilot-stage users. Key expert feedback praises reliability, scalability, and support, but highlights friction during onboarding, the learning curve for new users, and potential competitive threats based on cost or integration.Overall Customer Sentiment: Moderately Positive
Who reviewed Soldo Software Ltd
- C-Suite 75% (17)
- Director 20% (4)
- Manager 5% (1)
Employer names and spend open in the full report, along with the other 19 customers.
Everything 22 customers told us about Soldo Software Ltd.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
4 Net Promoter Score, from 22 scored reviews- Promoters 6
- Passives 11
- Detractors 5
Cumulative NPS by month
-1 over 6 months- Sep 9
- Feb 8
- Mar 8
- Apr 8
- Jul 8
- Aug 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 22 across 4 companies.
Praised
- Scalability for Growing Teams
- Reduction in Manual Effort
- Reliability and Fit for Purpose
- AI Automation for Repetitive Tasks
Criticised
- Onboarding Barriers
- AI Competitive Threat
- Integration-Focused Competitors
- One More Platform to Manage
What customers say
Renewal intent
Plan to renew 42%Plan to renew, by seniority
- 43% 7 answers
- 0% 3 answers
- 100% 2 answers
- 9/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 5.3/10 Average score from customers not renewing
Top alternatives
Most weighed by Soldo Software Ltd customers
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