Sopra Consulting

soprasteria.com · Paris, France

Sopra Consulting is the management and technology consulting arm of Sopra Steria, providing strategy, digital transformation, and IT consulting services to large enterprises and public-sector organizations across Europe and other regions. It helps clients design and implement operating models, modernize core systems, and deploy data and digital platforms, typically through project-based consulting engagements and long-term transformation programs. The business generates revenue through consulting fees, implementation projects, and related advisory services.

  • IT Consulting & Implementation
  • Business Process Management
Revenue
$900.0M
Employees
6,000
Founded
2014
Headquarters
Paris, France

What 16 Arbolus experts think of Sopra Consulting

NPS distribution is strong, with the majority of experts rating 7–10, and only one score below 7. Renewal intent is primarily positive or uncertain, with five explicit Yes, several Not Sure, and only one No. Stickiness is high, over 75% of respondents have been implemented for over 1 year. Key themes are positive NPS, significant stickiness, and secure renewals among high-value customers.Overall Customer Sentiment: Positive

Who reviewed Sopra Consulting

Total customers 16 15 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 62% (10)
  • Director 38% (6)
Operations Leader Director NPS 8 Undecided
Revenue Partner C-Suite NPS 7 Will renew
Operations Leader Director NPS 6 Will renew

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Sentiment

18 Net Promoter Score, from 16 scored reviews
  • Promoters 4
  • Passives 11
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Jun 8
  • Jul 8
  • Apr 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 58%
  • Will renew 7
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 60% 5 answers
  • 7.9/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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