StarRez, Inc.
StarRez, Inc. provides cloud-based housing and residential life management software for universities, colleges, and student housing providers, helping them manage room assignments, applications, billing, conduct, and community engagement. Its platform is used by higher education institutions and purpose-built student accommodation operators to streamline operations and improve the resident experience. The company generates revenue through subscription and related implementation and support services for its software solutions.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 1992
- Headquarters
- Greenwood Village, United States of America
What 7 Arbolus experts think of StarRez, Inc.
NPS distribution shows a mix of promoter (1), passive (3), and detractor (1) sentiments among users and influencers. Renewal intent is universally positive among those reporting spend levels, with 100% renewal intent in mid and high spend brackets. Stickiness is strong, as 83% report using StarRez for more than one year. Notably, promoter sentiment and renewal intent are concentrated in education sector influencers, while property management users offer more tempered NPS scores. Overall Customer Sentiment: Positive
Who reviewed StarRez, Inc.
- C-Suite 80% (6)
- Director 20% (1)
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Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jul 7
- Aug 8
- Sep 8
- Feb 8
- Mar 8
- Jun 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -8 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 1 answer
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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