Streamline

getstreamline.com · San Francisco, United States of America

Streamline is a software company that provides a platform for creating, managing, and distributing digital employee handbooks and internal policies for organizations. Its product helps HR and operations teams centralize policies, keep them up to date, and ensure employees can easily access and acknowledge required information. The company generates revenue through subscriptions to its cloud-based policy management and handbook software.

  • Document Management & E-signature
  • Knowledge Management & Collaboration
Revenue
$1.5M
Employees
15
Founded
2019
Headquarters
San Francisco, United States of America

What 7 Arbolus experts think of Streamline

NPS scores reflect a mix of high (9, 10), medium (7, 7, 6, 5), and one very low (1). Most users have renewal intent and long-term usage (>1 year), suggesting strong stickiness. Dissatisfaction appears only among the highest spend customers, with the most negative NPS and no renewal. Key feedback themes include satisfaction with security, agenda consolidation, and compliance, as well as user-driven implementation challenges. Overall Customer Sentiment: Positive

Who reviewed Streamline

Total customers 7 5 current · 2 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Director 14% (1)
Public Sector Generalist C-Suite NPS 9 Will renew
Executive C-Suite NPS 1 Not renewing
Executive C-Suite NPS 6 Will renew

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about Streamline.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 3

Cumulative NPS by month

-1 over 6 months
  • May 7
  • Jul 4
  • Aug 6
  • Nov 6
  • Apr 6
  • Jul 6

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -14 across 1 companies.

Praised

  • Strong Security Controls
  • Resource Consolidation and Compliance
  • Efficient Agenda Management
  • Better Fit for Small Organizations

Criticised

  • User Onboarding Burden
  • Initial Setup Complexity
  • Cost for Small Entities
  • Price Sensitivity Leading to Churn

What customers say

Strong Security Controls
“Confidential materials are password protected and logged, helping us deal properly with legal and privacy matters we frequently encounter.”
Resource Consolidation and Compliance
“We had many resources scattered before, and now everything is consolidated in one compliant application, cleaning up our workflows and aiding document retrieval.”
Efficient Agenda Management
“The platform made access to agenda items and associated materials much smoother and easier for our organization, streamlining the process.”

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 100% 1 answer
  • 7.8/10 Average score from customers who will renew
  • 1/10 Average score from customers not renewing

Report

For people who use Streamline

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