Surgical Information Systems
Surgical Information Systems provides software and services for managing perioperative and anesthesia workflows in hospitals and ambulatory surgery centers, including scheduling, documentation, analytics, and revenue cycle support. Its solutions help providers improve clinical efficiency, regulatory compliance, and financial performance across the surgical care continuum. The company generates revenue through software licensing, subscriptions, and related implementation and support services.
- Electronic Health Records
- Revenue Cycle Management
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 1996
- Headquarters
- Atlanta, United States of America
What 5 Arbolus experts think of Surgical Information Systems
NPS scores are clustered at the high end (9) in 80% of responses, with one detractor at 6. 60% of respondents show clear renewal intent, aligning with high spenders and high NPS. 40% have expressed non-renewal intent, both from mid and low spenders with neutral to high NPS. All respondents have used the platform for over a year. Major themes are satisfaction among high spenders and churn risk among select mid-market users.Overall Customer Sentiment: Positive
Who reviewed Surgical Information Systems
- C-Suite 75% (4)
- Director 25% (1)
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 4
- Passives 0
- Detractors 1
Cumulative NPS by month
-1 over 4 months- May 9
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Surgical Information Systems customers
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