SYMPLAST
Symplast provides a cloud-based practice management and patient engagement platform designed for plastic surgery and medical aesthetic practices, offering tools for scheduling, charting, imaging, telehealth, payments, and mobile patient communication. The software helps clinics digitize workflows, manage clinical and administrative data, and improve patient experience through mobile apps. Symplast generates revenue through subscription-based SaaS licensing and related services to aesthetic and cosmetic healthcare providers.
- Electronic Health Records
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 45
- Founded
- 2013
- Headquarters
- Fort Lauderdale, United States of America
What 8 Arbolus experts think of SYMPLAST
NPS scores are concentrated in the 6–10 range, with 29% scoring Symplast as a 10, 29% as an 8, and the remainder at 6 or 7. 71% indicate clear renewal intent as 'Yes', while one expert is 'Not Sure' and one provided no renewal data. The majority of users are at the more than 1 year implementation stage. Key quantitative themes include consistent satisfaction among high spenders and positive sentiment among influencer personas. Overall Customer Sentiment: Positive
Who reviewed SYMPLAST
- C-Suite 75% (6)
- Director 12% (1)
- Manager 12% (1)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 3
- Detractors 3
Cumulative NPS by month
-1 over 6 months- Aug 8
- Nov 8
- Dec 8
- Mar 8
- Apr 8
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -6 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by SYMPLAST customers
More in Consulting & Professional Services and Workplace & Productivity
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