Syntess Software BV
Syntess Software BV develops and sells ERP and business software for installation, technical service, and contracting companies, with modules for project management, service management, planning, logistics, and administration. The company primarily serves SMEs in technical installation, construction-related trades, and field service sectors in the Benelux region. It generates revenue through software licenses and subscriptions, implementation projects, training, and ongoing support and maintenance services.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 1987
- Headquarters
- Goes, Netherlands
What 7 Arbolus experts think of Syntess Software BV
NPS scores center in the mid-to-high range, with 33% scoring 9 (Promoters), 33% scoring 7-8 (Passives), and 17% scoring 5 (Detractor). Renewal intent is mixed: 50% Yes to renew, 33% Not Sure, and 17% stating No. 100% of feedback comes from customers with more than one year of implementation stage. Key quantitative themes include stable platform use, mixed renewal outlook, and moderate satisfaction overall.Overall Customer Sentiment: Neutral
Who reviewed Syntess Software BV
- C-Suite 43% (3)
- Director 43% (3)
- Manager 14% (1)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 33% 3 answers
- 8.3/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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