Taulia LLC

taulia.com · San Francisco, United States of America

Taulia LLC provides a working capital management platform that helps large enterprises and their suppliers optimize cash flow through solutions for supply chain finance, dynamic discounting, and e-invoicing. The company serves global corporates across industries by integrating with ERP systems to automate invoicing, payments, and early payment programs. It generates revenue through software subscriptions and transaction-based fees for its financing and payment services.

  • Payment Processing
  • Procurement & Sourcing
  • Accounts Payable Automation
Revenue
$150.0M
Employees
600
Founded
2009
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of Taulia LLC

NPS scores range from 1 (detractor) to 9 (promoter), with most responses clustered at 7-9 indicating moderate satisfaction but some strong negative outliers. Renewal intent is divided: 2 out of 7 with clear renewal responses intend to renew, 2 are unsure, and 1 indicates non-renewal, with notable uncertainty from significant spenders. Implementation stages show most customers have been live for over one year, but sentiment does not strongly correlate to implementation duration. Key themes are high usage, large spend, but mixed renewal confidence and polarizing satisfaction.Overall Customer Sentiment: Neutral

Who reviewed Taulia LLC

Total customers 8 8 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 71% (6)
  • Director 14% (1)
  • Manager 14% (1)
Revenue Executive C-Suite NPS 8 Undecided
Generalist Leader Not specified NPS 6
Product Leader C-Suite NPS 7

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Sentiment

-12 Net Promoter Score, from 8 scored reviews
  • Promoters 1
  • Passives 5
  • Detractors 2

Cumulative NPS by month

-1 over 5 months
  • Apr 8
  • Feb 8
  • Mar 6
  • May 6
  • Jul 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 10 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Director 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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