Tax Systems, Ltd.

taxsystems.com · Uxbridge, United Kingdom

Tax Systems Ltd. provides tax compliance and reporting software and related services to enterprises and accounting firms, with a focus on UK and European direct and indirect tax regimes. Its platforms help finance and tax teams automate the preparation, calculation, and submission of corporate tax, VAT, and other statutory filings, and maintain compliance with evolving regulatory requirements. The company generates revenue through software licensing, subscriptions, and professional services.

  • Tax Automation
  • Accounting & Bookkeeping Software
  • IT Consulting & Implementation
Revenue
$45.0M
Employees
250
Founded
1991
Headquarters
Uxbridge, United Kingdom

What 14 Arbolus experts think of Tax Systems, Ltd.

NPS scores range from 4 to 10, with a significant proportion of respondents (over 45%) giving scores of 8-10. Renewal intent shows a split, with approximately 54% indicating 'Yes', 36% as 'Not Sure', and the remainder with unspecified intent. Stickiness is high among users who have implemented the product for more than one year, and these respondents also tend to have higher NPS and renewal intent. Key themes include satisfaction with integration and compliance automation, but some uncertainty persists among mid/low spenders in pilot stages. Overall Customer Sentiment: Positive

Who reviewed Tax Systems, Ltd.

Total customers 14 10 current · 4 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 69% (10)
  • Director 31% (4)
Operations Manager C-Suite NPS 10 Will renew
Finance Leader Not specified NPS 6 Undecided
Finance Executive C-Suite NPS 8 Will renew

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Sentiment

14 Net Promoter Score, from 14 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 4

Cumulative NPS by month

+0 over 4 months
  • Dec 8
  • Jul 8
  • Jan 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 54%
  • Will renew 7
  • Undecided 6
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 9 answers
  • Director 33% 3 answers
  • Not specified 0% 1 answer
  • 9.1/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers

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