TaxDome
TaxDome provides a cloud-based practice management platform for tax, accounting, and bookkeeping firms, offering tools for client portals, document management, e-signatures, workflow automation, and billing. The software is designed to help small and mid-sized practices streamline operations, collaborate with clients, and manage engagements in one system. Revenue is generated through subscription-based SaaS plans for firms of different sizes and feature needs.
- Accounting & Bookkeeping Software
- Workflow Automation
- Document Management & E-signature
- Revenue
- $35.0M
- Employees
- 350
- Founded
- 2017
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of TaxDome
NPS distribution across the participant pool spans from 1 to 8, with a mean leaning toward neutral or modestly positive sentiment. Renewal intent is low, with only 17% of responses indicating a confirmed intention to renew; others are either unsure or not reported. Implementation stages are spread across Pilot, Less Than 1 Year, More Than 1 Year, and Offboarding, displaying variable stickiness.Key themes from the data include limited engagement beyond initial pilots and onboarding, uncertainty in renewal, and moderate satisfaction indicated by NPS.Overall Customer Sentiment: Neutral
Who reviewed TaxDome
- C-Suite 100% (6)
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Sentiment
-50 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 3
- Detractors 3
Cumulative NPS by month
-2 over 4 months- Feb 8
- Mar 7
- Apr 5
- May 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -33 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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