Taxually
Taxually is a tax technology company that provides cloud-based software and services to help businesses manage value-added tax (VAT), sales tax, and other indirect tax compliance across multiple jurisdictions. Its platform supports VAT registrations, filings, reporting, and data integrations for e-commerce sellers, marketplaces, and multinational enterprises. The company generates revenue through subscription fees and managed compliance services.
- Tax Automation
- Revenue
- $12.0M
- Employees
- 160
- Founded
- 2018
- Headquarters
- Londonderry County Borough, United Kingdom
What 13 Arbolus experts think of Taxually
NPS scores are weighted toward positive with multiple scores of 9 and 10, and only one notable outlier at 4. Renewal intent is high for most customers, correlating with longer implementation stages. Most experts cite confidence, support, and ease of use as key themes, while occasional mention is made of minor communication delays and cost sensitivity for small-scale users. Overall Customer Sentiment: Positive
Who reviewed Taxually
- C-Suite 77% (10)
- Director 15% (2)
- Manager 8% (1)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about Taxually.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 13 scored reviews- Promoters 6
- Passives 5
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jun 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 23 across 2 companies.
Praised
- AI-Assisted Automation
- Integration Expansion
- Scalable Compliance
- Excellent Support Team
Criticised
- Vendor Flexibility
- AI-Based Competitors
- Pricing Competition
- Communication Delays
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 63% 8 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Taxually customers
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