TechnologyOne
TechnologyOne is an enterprise software company that develops and sells ERP and business software solutions for government, education, health, financial services, and other asset-intensive industries. It generates revenue through licensing and subscriptions to its cloud-based platform, along with implementation, consulting, and support services. The company focuses on integrated financials, asset management, supply chain, HR/payroll, and related enterprise applications.
- Enterprise ERP
- IT Consulting & Implementation
- Cloud Infrastructure & Hosting
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 1987
- Headquarters
- Australia
What 7 Arbolus experts think of TechnologyOne
NPS scores span a wide spectrum, from 0 up to 10, with two Influencers among high spenders rating at the extremes. Most Influencers express positive renewal intent, but there's a notable outlier in a major account opting not to renew despite significant spend. Long-term contract commitments and positive appraisal of solution fit drive stickiness among satisfied customers. The central sentiment theme is strategic long-term alignment, but isolated discontent with the product's evolution warrants attention.Overall Customer Sentiment: Neutral to Positive
Who reviewed TechnologyOne
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about TechnologyOne.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 1
- Detractors 3
Praised
- Mitigate Churn in High-Value Accounts
- Expand Strategic Adoption
- Deeper Solution Customization
- Long-Term Commitment
Criticised
- Unmet Expectations (High-Spend Client)
- Potential Upgrade Concerns
- Implementation Phase Uncertainty
- Workflow Gaps
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 0/10 Average score from customers not renewing
Top alternatives
Most weighed by TechnologyOne customers
Report
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