TEKION

tekion.com · Santa Clara, United States of America

Tekion is a cloud-native software company that provides an automotive retail platform used by car dealers, OEMs, and related partners to manage sales, service, inventory, and customer engagement. Its Automotive Retail Cloud replaces legacy dealer management systems with an integrated suite covering operations, analytics, and customer experience. The company generates revenue through subscription-based SaaS fees and related implementation services.

  • Mid-Market & SMB ERP
  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$350.0M
Employees
2,500
Founded
2016
Headquarters
Santa Clara, United States of America

What 27 Arbolus experts think of TEKION

27 customers have reviewed TEKION so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed TEKION

Total customers 27 25 current · 2 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 67% (18)
  • Director 22% (6)
  • Manager 11% (3)
Operations Manager C-Suite NPS 8 Will renew
Revenue Leader Director NPS 3 Not renewing
Engineering Manager C-Suite NPS 9

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Sentiment

7 Net Promoter Score, from 27 scored reviews
  • Promoters 9
  • Passives 11
  • Detractors 7

Cumulative NPS by month

+0 over 6 months
  • Mar 7
  • Apr 7
  • May 7
  • Jun 7
  • Jul 7
  • Sep 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 14 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 52%
  • Will renew 11
  • Undecided 5
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 60% 15 answers
  • Director 40% 5 answers
  • Manager 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

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