Arbolus Intelligence

TeamSystem

teamsystem.com · Pesaro, Italy

TeamSystem is an Italian provider of business management software and digital services for accountants, small and mid-sized enterprises, and professionals, offering solutions for accounting, ERP, payroll, tax compliance, and digital invoicing. The company generates revenue through software licenses, cloud subscriptions, and related services and support. It serves customers primarily in Italy and other European markets through a portfolio of specialized applications and platforms.

  • Mid-Market & SMB ERP
  • Accounting & Bookkeeping Software
  • Tax Automation
Listed in
Revenue
$1.0B
Employees
3,400
Founded
1979
Headquarters
Pesaro, Italy

What 14 Arbolus experts think of TeamSystem

NPS distribution is strongly positive: 50% of experts rate NPS ≥9, 35% are 7–8, and only 1 signal is negative. 75% express clear renewal intent, concentrated in healthcare, manufacturing, and public sector. Stickiness is highest among customers with >1 year of use. Key feedback themes are regulatory compliance, ease of use, and support; challenges cited include price for smaller firms, analytics limitations, and integration needs. Overall Customer Sentiment: Positive

Who reviewed TeamSystem

Total customers 14 14 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 71% (10)
  • Director 14% (2)
  • Manager 14% (2)
Engineering Engineer C-Suite NPS 9 Submitted Jul 2026
Executive Manager NPS 9 Will renew Submitted Mar 2026
Finance Executive C-Suite NPS 10 Will renew Submitted Aug 2025

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about TeamSystem.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

28 Net Promoter Score, from 14 scored reviews
  • Promoters 6
  • Passives 6
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.

Praised

  • Integrate Further with Clinical and Operational Systems
  • Expand AI Automation
  • Enhance Mobile Accessibility and User Experience
  • Local Compliance and Regulatory Strength

Criticised

  • Integration and Internationalization Gaps
  • Limited Scalability for Multinational Growth
  • Falling Behind on AI and Automation
  • Limited Advanced Analytics

What customers say

Local Compliance and Regulatory Strength
“I recommend TeamSystem for its robust alignment with Italian fiscal, payroll, and healthcare laws, which simplifies compliance for our organization.”
Comprehensive Support for Italian Businesses
“I trust the Fatturing Cloud because it’s easy to use, clear, and built for Italian companies, with excellent manuals and compliance.”
Operational Efficiency and Ease of Use
“The solution’s user-friendly platform streamlines processes and enables non-technical staff to manage workflows efficiently.”

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 8.2/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

Top alternatives

Most weighed by TeamSystem customers

Report

Customer Report - Oct 2026 Oct 2026 14 + 2

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