Tebra
Tebra provides cloud-based practice management, electronic health records, patient engagement, and billing software for independent medical practices, combining Kareo and PatientPop capabilities to help providers manage clinical workflows, revenue cycle, and online patient acquisition. The company serves small to mid-sized outpatient practices, medical billers, and healthcare organizations in the U.S., generating revenue through SaaS subscriptions and related services.
- Electronic Health Records
- Revenue Cycle Management
- Patient Engagement & Telehealth
- Revenue
- $350.0M
- Employees
- 1,500
- Founded
- 2021
- Headquarters
- Newport Beach, United States of America
What 11 Arbolus experts think of Tebra
NPS ratings cluster near the neutral midpoint: 36% of responses are NPS 6–7, 27% are NPS 8–10, and 18% are NPS 2–3. Positive sentiment (NPS 8–10) is primarily among Influencers, while negative sentiment correlates with both high and low spenders. 27% indicate an intent to renew, another 27% do not, and the remainder are unreported or unsure, reflecting high churn risk. Stickiness is moderate: most customers are in the post-implementation and established usage stages, but this has not translated into strong loyalty. Key themes are inconsistent value realization and varied renewal confidence.Overall Customer Sentiment: Neutral
Who reviewed Tebra
- C-Suite 73% (8)
- Director 27% (3)
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Sentiment
-36 Net Promoter Score, from 11 scored reviews- Promoters 0
- Passives 7
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Sep 5
- Feb 6
- Mar 6
- Apr 6
- Jun 7
- Jul 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -36 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 40% 5 answers
- 50% 2 answers
- 7.7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 3.7/10 Average score from customers not renewing
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