SYSPRO
SYSPRO is an enterprise resource planning (ERP) software provider focused on manufacturing and distribution companies, offering modules for finance, supply chain, production, inventory, and operations management. The company sells its software through licenses and subscriptions, along with implementation, training, and support services delivered directly and via partners. The asia.syspro.com site represents its Asia regional operations serving mid-market industrial firms across the region.
- Mid-Market & SMB ERP
- Enterprise ERP
- IT Consulting & Implementation
- Revenue
- $260.0M
- Employees
- 1,800
- Founded
- 1978
- Headquarters
- Johannesburg, South Africa
What 13 Arbolus experts think of SYSPRO
NPS scores range from 2 to 10, with clustering at 8-10 for high spend, long-term customers and 2–5 among offboarding and low spend experts. 43% of responses reflect positive sentiment (NPS ≥8), 29% show neutral to mild positivity (NPS 6–7), and 28% are detracting (NPS 2–5). Renewal intent aligns positively with high spend and tenure, while offboarding or not sure trends correlate with lower sentiment.Implementation stages show mature deployments leading to higher satisfaction. Overall Customer Sentiment: Positive
Who reviewed SYSPRO
- C-Suite 77% (10)
- Director 15% (2)
- Manager 8% (1)
Employer names and spend open once the report publishes.
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Sentiment
-15 Net Promoter Score, from 13 scored reviews- Promoters 2
- Passives 7
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Sep 8
- Mar 7
- May 6
- Nov 7
- Jun 7
- Jul 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 0 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 36%Plan to renew, by seniority
- 33% 9 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 3.5/10 Average score from customers not renewing
Top alternatives
Most weighed by SYSPRO customers
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