QSBN
QSBN is a Dutch IT services firm that provides managed infrastructure, cloud, networking, and security solutions for small and mid-sized businesses. The company designs, implements, and maintains business-critical IT environments, offering services such as managed workspaces, connectivity, and cybersecurity. It generates revenue through project-based implementations and recurring managed service contracts.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $6.5M
- Employees
- 35
- Founded
- 2007
- Headquarters
- Zwolle, Netherlands
What 6 Arbolus experts think of QSBN
NPS scores range from 6 to 9, with a majority expressing satisfaction (NPS 7–9). Renewal intent is predominantly positive or undecided; 50% indicate intent to renew, while the remainder are either unsure or in initial evaluation stages. Implementation stage distribution shows widespread adoption, with a split between recent implementations (), long-term deployments (>1 year), and pilots. Key feedback themes include strong cybersecurity and integration benefits, but also requests for improved support responsiveness and customized dashboard features.Overall Customer Sentiment: Positive
Who reviewed QSBN
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about QSBN.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 4
- Detractors 1
Praised
- Broad Use Case Coverage and Stable Performance
- Robust Microsoft-Centric Cybersecurity Integration
- Stable, Flexible Tool with Reliable Support Ecosystem
- Expanding Analytics and AI Integrations
Criticised
- Limited Finance and Sales Workflow Coverage
- Custom Dashboard and Integration Limitations
- Support Responsiveness and Reporting Gaps
- Limitations in AI/Data Flexibility May Spur Competitor Use
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 60% 5 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by QSBN customers
Report
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