Quanta Computer

quantatw.com · Taoyuan City, Taiwan

Quanta Computer is a Taiwan-based original design manufacturer that designs and manufactures notebook computers, servers, data center hardware, and other electronic and IoT devices for global technology brands and cloud service providers. The company operates on a contract manufacturing and design services model, generating revenue by producing hardware to customer specifications at scale. It also provides engineering, integration, and related supply chain services to enterprise, telecom, and consumer electronics customers worldwide.

  • Cloud Infrastructure & Hosting
  • IT Consulting & Implementation
Revenue
$40.0B
Employees
70,000
Founded
1988
Headquarters
Taoyuan City, Taiwan

What 8 Arbolus experts think of Quanta Computer

NPS scores from provided data cluster at the higher end, with multiple 7–10 responses indicating generally positive sentiment. Majority of respondents with a defined renewal position indicate intent to renew, especially among longer-tenured (more than 1 year) customers. Stickiness is high: 87.5% of experts report implementations of more than one year, a strong indicator of retention and successful adoption. Overall, the pool reflects a positive trend, with most dissatisfaction coming from a minority with unclear renewal outlooks.Positive

Who reviewed Quanta Computer

Total customers 8 7 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 38% (3)
  • Manager 12% (1)
Product Leader C-Suite NPS 9
Product Leader Manager NPS 8
Operations Leader Director NPS 8

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 5
  • Detractors 0

Cumulative NPS by month

-2 over 5 months
  • Jan 10
  • May 9
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 0% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

For people who use Quanta Computer

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