Qualcomm

qualcomm.com · San Diego, United States of America

Qualcomm is a global semiconductor and wireless technology company that designs and licenses mobile and connectivity chipsets and related intellectual property for smartphones, IoT devices, automotive systems, and networking equipment. It generates revenue primarily through the sale of integrated circuits (notably its Snapdragon platforms) and through licensing its portfolio of wireless patents to device manufacturers and other technology companies. Qualcomm serves handset OEMs, automotive manufacturers, industrial and IoT device makers, and network infrastructure providers worldwide.

IoT & Edge Platforms
Cloud Infrastructure & Hosting

Listed in

IT Infrastructure & Cloud 1,392

Revenue: $36.6B
Employees: 51,000
Founded: 1985
Headquarters: San Diego, United States of America

What 31 Arbolus experts think of Qualcomm

NPS scores show a broad range with most experts rating Qualcomm positively (NPS 7–10), but with a minority expressing significant dissatisfaction (NPS 1–6), especially related to cost and licensing models. Renewal intent is generally positive, though a notable portion of high spenders and influencers express uncertainty. Implementation stage breakdown shows roughly half of customers are in a mature usage phase (>1 year), while the rest are piloting or under a year, indicating mixed stickiness. Core expert feedback highlights Qualcomm’s robust technology and ecosystem as major positives, with cost pressures and competitive threats from MediaTek and in-house silicon as growing concerns.Overall Customer Sentiment: Positive