Syncron

syncron.com · Stockholm, Sweden

Syncron provides cloud-based aftermarket service and inventory management software that helps manufacturers and distributors optimize spare parts availability, pricing, and service operations. Its platform supports functions such as service parts planning, pricing, warranty, and field service management to improve uptime and profitability across global service networks. The company sells its solutions primarily to large industrial, automotive, and high-tech equipment manufacturers on a subscription and services basis.

  • Industry-Specific ERP
  • Asset Performance Management
  • Business Intelligence & Dashboards
Revenue
$160.0M
Employees
900
Founded
1999
Headquarters
Stockholm, Sweden

What 5 Arbolus experts think of Syncron

5 customers have reviewed Syncron so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Syncron

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 25% (1)
  • Manager 25% (1)
Founder Manager NPS 6 Undecided
Engineering Leader Director NPS 10
Operations Leader Not specified NPS 9 Will renew

Employer names and spend open once the report publishes.

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Feb 9
  • Apr 9
  • Jun 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • Manager 0% 1 answer
  • Not specified 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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