Swiss Aviation Software
Swiss Aviation Software (Swiss-AS) develops and provides AMOS, a comprehensive MRO (maintenance, repair and overhaul) and CAMO software suite used by airlines, aircraft operators, and MRO providers to manage aircraft maintenance, engineering, and logistics. The company generates revenue through software licensing, SaaS subscriptions, implementation projects, and ongoing support and training services. Its solutions help customers improve maintenance planning, regulatory compliance, and operational efficiency across their fleets.
- Aviation & Aerospace Software
- Asset Performance Management
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 1989
- Headquarters
- Basel, Switzerland
What 16 Arbolus experts think of Swiss Aviation Software
NPS ratings are high, with 53% of experts scoring 9 or above and no scores below 7, indicating widespread promoter sentiment. Renewal intent is strong: 50% indicate 'Yes,' 36% 'Not Sure,' and just one 'No' (linked to offboarding). Customer stickiness is notable, with over 85% in the 'MoreThan1Year' implementation stage. Key themes include satisfaction among high spenders, mature deployments, and stable, long-term relationships typical of the aviation sector.Overall Customer Sentiment: Positive
Who reviewed Swiss Aviation Software
- C-Suite 81% (13)
- Director 12% (2)
- Manager 6% (1)
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Sentiment
43 Net Promoter Score, from 16 scored reviews- Promoters 7
- Passives 9
- Detractors 0
Cumulative NPS by month
-1 over 6 months- Jan 9
- Feb 8
- Apr 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 42%Plan to renew, by seniority
- 30% 10 answers
- 100% 2 answers
- 8.8/10 Average score from customers who will renew
- 8.2/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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