SuiteSpot Technology

suitespottechnology.com · Toronto, Canada

SuiteSpot Technology provides a software platform for multifamily property owners and managers to digitize and automate maintenance, inspections, and turn processes, helping reduce vacancy time and improve operational efficiency across apartment portfolios.

  • Field Service Management
  • Property Management Software
  • Workflow Automation
Revenue
$6.0M
Employees
45
Founded
2016
Headquarters
Toronto, Canada

What 10 Arbolus experts think of SuiteSpot Technology

NPS scores in the pool range from 6 to 10, with the majority clustered between 6 and 8. Renewal intent is explicit for one high spender (Yes), while another high spender remains unsure. Overall, the NPS distribution suggests moderate satisfaction, with high spenders more optimistic. Stickiness is strong, with 7 of 10 experts reporting more than one year of implementation and only one in pilot. The major theme is sustained adoption over time, but a degree of caution regarding renewal among lower spenders.Overall Customer Sentiment: Neutral

Who reviewed SuiteSpot Technology

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 80% (8)
  • Director 20% (2)
Operations Leader C-Suite NPS 7
Revenue Executive C-Suite NPS 6
Finance Leader C-Suite NPS 6

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Sentiment

-44 Net Promoter Score, from 9 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 4

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • 8/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers

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