Springbrook Software

springbrooksoftware.com · Corvallis, United States of America

Springbrook Software provides cloud-based enterprise resource planning and financial management software for local governments and special districts, offering modules for utility billing, payroll, accounting, HR, and citizen services. Its platform is designed to help municipalities, counties, and public agencies manage finances, operations, and regulatory reporting. The company generates revenue through software licensing and subscriptions, implementation services, and ongoing support and maintenance fees.

  • Mid-Market & SMB ERP
  • Enterprise ERP
  • IT Consulting & Implementation
Revenue
$45.0M
Employees
200
Founded
1985
Headquarters
Corvallis, United States of America

What 16 Arbolus experts think of Springbrook Software

16 customers have reviewed Springbrook Software so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Springbrook Software

Total customers 16 16 current · 0 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 79% (13)
  • Manager 21% (3)
Revenue Leader C-Suite NPS 8 Undecided
Generalist Generalist Not specified NPS 7
Operations Manager C-Suite NPS 9 Will renew

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Sentiment

12 Net Promoter Score, from 16 scored reviews
  • Promoters 6
  • Passives 6
  • Detractors 4

Cumulative NPS by month

+1 over 6 months
  • Oct 6
  • Dec 6
  • Jun 7
  • Jul 7
  • Aug 8
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Manager 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

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