Sonata Information Technology Ltd, bangalore
Sonata Software (Sonata Information Technology Ltd) is an IT services and technology solutions company that provides application development, digital transformation, cloud, data and analytics, and managed services to enterprises globally, with a focus on retail, distribution, travel, manufacturing, and software product companies. It generates revenue through long-term IT services contracts, platform-based solutions, and consulting engagements. The company also offers product engineering and modernization services for ISVs and tech-enabled businesses.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $750.0M
- Employees
- 9,000
- Founded
- 1986
- Headquarters
- Mumbai, India
What 7 Arbolus experts think of Sonata Information Technology Ltd, bangalore
NPS is high, with 71% scoring 8–10; only one respondent scored a 7. Renewal intent is positive, with all Expressed Yesses in high spend and Influencer segments; the remainder are Not Sure, but no definite churn. All experts report implementation stages of more than one year, indicating high stickiness. Sentiment is driven by sustained platform value and partnership quality.Overall Customer Sentiment: Positive
Who reviewed Sonata Information Technology Ltd, bangalore
- C-Suite 86% (6)
- Manager 14% (1)
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Sentiment
57 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 3
- Detractors 0
Cumulative NPS by month
+1 over 5 months- Dec 8
- Apr 9
- May 8
- Jul 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 60% 5 answers
- 8.7/10 Average score from customers who will renew
- 9.5/10 Average score from undecided customers
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